Enterprise need a consolidated view of how much it is spending on IT assets and Management. In today’s
complex IT environment it’s a long list, from PCs and PDAs to routers and telecom services, from software licenses to system integrator services. Analyzing the IT Vendor Management decision area helps identify what to consolidate and/or standardize to reduce costs and complexity and to increase performance. It also reveals where you can pool requirements to gain purchasing power or generate higher service levels.
When this information is fragmented across the enterprise, it is difficult to spot duplication of contracts and agreements. To help with this analysis, the IT Vendor Management decision area lets you set planning goals and score carding metrics for performance management elements such as:-
- IT contract cost
- IT project completion
- IT vendor on-time delivery of project
- Service-Level Agreement (SLA) performance
- IT asset availability, asset compatibility, asset scalability ratings