Successful business management requires the ongoing monitoring of performance in order to generate data to judge the success or otherwise of specific strategies. Improvement in performance can only be realistically achieved when Management is properly informed about the current performance levels. To this end, it is important to identify key performance indicators (KPIs) that will enable Management to monitor progress. The IT Asset Monitoring Architecture defines the policies, standards, and guidelines required for the tracking and reporting of assets owned by the entity.

• Report on the state of IT assets at any given point of time
• Track IT assets and determine the total cost of ownership throughout the asset’s life cycle
• Leverage the state’s purchasing power by knowing organizational need, and the volume and timing of need for future IT hardware and software purchases
• Ensure software license optimization and compliance
• Establish an initial, current and disposal value for the IT assets
• Plan for a common, shared, IT infrastructure
• Acquire information needed for resource management decision
• Make informed IT planning, procurement and investment decisions
• Manage the acquisition and maintenance of key asset types, including hardware, software, business systems, and data
• Manage hardware and software maintenance contracts
• Manage leased assets
• Monitor compliance with IT standards
• Plan for technology migration projects
• Allocate support resources efficiently and effectively